Service Advisor

  • Location

    Cardiff, Wales

  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    Up to £24000 per annum

  • Contact:

    Joshua Friend

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Start date:


  • Consultant:


  • Vehicle Service Advisor required in Cardiff!

  • Starting salary up to £19,200 per annum with a £24,000 uncapped annual earnings!

  • Monday to Friday 8:00am-6:00pm!

Our client, an independent specialist automotive service centre in the Cardiff region, is currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.

Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company objectives and targets. You will greet customers into the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.

In order to be eligible, you will ideally live in the Cardiff region or within a reasonable commuting distance of Cardiff. The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems would be of high priority. Prior or present Vehicle Service Advisor experience would be highly preferable at this stage. A UK driving license with minimal points is essential.

For your hard work as a Vehicle Service Advisor, our client is offering...

  • Starting salary up to £19,200 per annum pending experience.

  • Performance-related bonus scheme providing an on-target-earnings of £24,000 per annum.

  • 20 days annual holiday allowance plus the bank holidays.

  • Workplace pension scheme.

  • Monday to Friday 8:00am-6:00pm.