Up to £24000 per annum
2 months ago
Vehicle Service Advisor Needed In Cambridge
Main Dealership - Fantastic Brand
08:00 - 18:00 Monday To Friday - Saturdays On Rota
£21,000 Basic - £24,000 OTE
Amazing Company To Work For
Our client a Volume Franchise Dealer in the Cambridge region is currently looking to recruit a Customer Service Advisor for their busy Service Department.
Vehicle Service Advisor Job Specification:
In the role of a Vehicle Service Advisor you will work alongside the other front-of-house staff and be trained towards providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Service Advisors greet customers into the Service Department, have extensive liaison with the workshop to chase work in progress and keep customers informed of progress.
The ideal Service Advisor would ideally have some experience in a Service Department however this is not essential as our client is willing to consider candidates with a strong and stable track record in customer service that wish to undertake a new challenge. You will work towards being able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems would be advantageous. You would be a valued member of a very experienced service team, responsible for booking work in and over-seeing commercial vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturers to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but not essential.
For your hard work our client is offering a starting salary anywhere up to £21,000 per annum depending on experience.
If this Automotive Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Cambridge please contact Jack Williams at Perfect Placement.
At Perfect Placement we specialise in Motor Trade Jobs, so if your Automotive Career is not heading in the direction you wish it to be, be sure to get in touch! We have over 1,400 live vacancies, ranging from Vehicle Technician Jobs through to Car Sales Executive Jobs.