Up to £30000 per annum
2 months ago
Vehicle Service Advisor required in Crewe
Monday to Friday 08:00 - 18:00 + 1 in 2 Saturday Mornings 08:00 - 13:00
Basic up to £25,000 with OTE's of £30,000
Our client, a Premium Main Car Dealer based within the Crewe area has an excellent opportunity for an Experienced Service Advisor to join their busy branch.
In this role of a Automotive Service Advisor you will work along with other Automotive Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. Vehicle Service Advisors greet customers in to the Automotive Service Department, extensively liaise with the workshop to chase work in progress, and keep customers informed of progress.
The Key Responsibilities In This Service Advisor Role Are;
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner.
- To develop and maintain a high degree of departmental and inter-departmental co-operation.
- To post or distribute invoices as necessary.
- To upsell products and service plans to customers.
The successful candidate will be experienced in a Service Advisor role within a Franchised Car Dealer environment, be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems would be of high priority.
You would be a valued member of a very experienced Vehicle Service Department, responsible for booking work in and over-seeing vehicle repairs/servicing through the Automotive Workshop, while maintaining regular customer contact to update and book future work. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.
For your hard work, our client is offering the successful Service Advisor a generous salary of a up to a £25K basic salary with an £30K OTE.
At Perfect Placement we specialise in Automotive Careers, so if this Service Advisor role has interested you please get in touch with Georgia Kemp today!
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.