Up to £26000 per annum
3 months ago
Vehicle Service Advisor Required in Grimsby
Basic Salary up to £19,000, OTE £26,000
Monday - Friday, 8am - 6pm with alternate Saturday's, 8am - 1pm
Great Opportunity to Work for a Family-Run Dealer in an Exciting Advisory Role
Our client requires an experienced Vehicle Service Advisor with recent Main Car Dealership experience to work within their Automotive Service department in Grimsby.
Your key responsibilities will involve dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Automotive Service Department.
Key duties will include:
* Advising on technical queries/issues.
* Booking vehicles into the department for work to be carried out.
* Informing customers of the progress of their vehicle.
* Sell customer repairs/parts etc. and finalising the invoice on completion.
* Key performance measures will include Customer Satisfaction Scores and feedback to the Automotive Service Department.
* The ability to work independently in a busy, pressurised environment is essential.
* Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
The successful Service Advisor will be IT literate, have a full driving licence, be self-motivated, with a proactive approach to customer service and will enjoy the challenge of influencing the success of the Automotive Service Department. A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
Although the salary is advertised as up to £19,000, you should be looking at earning around £26,000 per annum with their generous upsell commission structure.
Vehicle Service Advisor experience within a Main Car Dealership is essential.
If this Customer Service Advisor role interests you and you would like to know more about it or other Dealership Jobs in Grimsby, please contact Ethan at Perfect Placement.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!