Up to £30000 per annum
15 days ago
Service Advisor required in Gloucester.
Up to £22,000 starting salary plus bonus earned.
Monday to Friday with one in two Saturday mornings.
Our Client, a Franchise Approved Car Dealership in the Gloucester area, is currently looking to hire an experienced and professional Vehicle Service Advisor for their busy Service Department.
Reporting to the Aftersales Manager and working alongside another Aftersales Advisor, in this role you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team to chase work in progress and keep customers informed of progress on their vehicle with a view to providing a first class experience.
In order to be eligible, you will ideally live in the Gloucester region or live within a reasonable commuting distance of Gloucester. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate (experience with Pinewood Pinnacle DMS would be preferable) would be of high priority. Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. Strong and stable Vehicle Service Advisor experience within a franchise approved car dealership is essential at this stage for our client. A UK driving license with minimal points is also essential.
For your hard work our client is offering…
- Starting basic salary up to £22,000 per annum pending experience and current earnings.
- Very generous performance related bonus scheme of up to £8-10,000 per annum.
- 22 days holiday plus the bank holidays.
- Full manufacturer approved training.
- Company pension scheme.
- Fantastic long-terms career prospects with a long-established brand and business.
The hours worked are 8:00am-6:00pm Monday to Friday and one in two Saturdays 8:00am-12:30pm.
If this Service Advisor Job interests you or you would like to find out more about any other Automotive Jobs in the Gloucester area then please contact Josh Buck at Perfect Placement today!
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