Up to £31000 per annum
3 months ago
Vehicle Service Advisor
Prestige Main Dealer
Mon - Fri 8am - 6pm, Saturday 8-1pm every other
Up to £26,000 dependent on experience + bonus scheme of £5,000
Motor trade Vehicle Service Advisor required for a Car Main Dealer in the Guildford Area.
You will be working alongside a team of Vehicle Service Advisors and will be responsible for providing a proactive service between customers and the workshop.
This often includes;
Interpreting customer concerns and comments and liaising with Technicians
Liaison with customers about any additional work required
Greeting customers and scheduling services
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
You will be greeting customers in to the Automotive Service Department, liaison with the vehicle Technicians in the Workshop to chase work in progress, keeping customers informed, and gaining authorisation for any additional work to be carried out.
Working hours for this Service Advisor job are Monday - Friday, 8am - 6pm with 1 in 2 Saturday's 8am - 12pm.
This role has a fantastic bonus incentive attached to it, so if you are great on customer service and upsell, you can earn fantastic money and be treated like a human and not a person!
Previous motor trade experience within a service advisor role or similar is essential.
If this Service Advisor Job interests you and you would like to know more about it or other Service and Automotive Jobs in Guildford, Surrey please contact Martin Bane at Perfect Placement.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.