Crawley, West Sussex
Up to £30000 per annum
7 days ago
Automotive Service Advisor Required in Crawley
Prestige Independent Specialist
Up to £30,000 Basic
Technicians Coming off the tools Considered!
Our Client a Prestige Independent Specialist in the Crawley area is currently looking to hire an experienced Vehicle Service Advisor for their Workshop in the Crawley Area.
It is essential that applicants have a working experience of an aftersales department. Applicants must be enthusiastic, with a thorough knowledge of customer care and ideally from a Technical background. Our Client will consider applications from Parts Advisors, Service Advisors, Workshop Controllers & Technicians looking to move away from the tools!
Your key responsibilities will involve dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Automotive Service Department.
Key duties will include:
* Advising on technical queries/issues
* Booking vehicles into the department for work to be carried out
* Informing customers of the progress of their vehicle
* Sell customer repairs/parts and finalising the invoice on completion.
* Key performance measures will include Customer Satisfaction Scores and feedback to the department.
* The ability to work independently in a busy, pressurised environment is essential.
* Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
The successful applicant will be IT literate, have a full driving licence, be self-motivated, with a proactive approach to customer service and will enjoy the challenge of influencing the success of the Services department. A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
Working hours will be Week Monday - Friday 08:00 - 17:30, with Saturday morning 08:00 - 12:00 on a rota basis.
The salary is experience dependable at around £27,000 - £30,000 Basic.
This vacancy is based in Crawley and Our Client is looking only for Motor Trade experienced Service Advisor.
We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.
If this Vehicle Service Advisor Vacancy interests you and you would like to know more about it or other Main Car Dealership Jobs in Crawley, Gatwick, Horsham, Surrey & Sussex, please contact Martin from Perfect Placement.
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.