Service Advisor

  • Location

    Colchester, Essex

  • Sector:

    Commercial Dealership, Service Department

  • Job type:


  • Salary:

    Up to £25000 per annum

  • Contact:

    Abigail Firmage

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Vehicle Service Advisor Required in Colchester
Working Hours: 7.30am - 5.30pm / 8am - 6pm
1 in 3 Saturdays 8am-4pm - Paid as overtime
Basic Salary up to £22,000 with an OTE up to £25,500 and Overtime

Our Client, a Main Dealer is seeking an experienced Vehicle Service Advisor to become part of their busy team in Colchester.

Your key responsibilities will involve dealing with all customers in the most professional, prompt and courteous manner as it will be the first impression they see of the department.

Key duties will include:
* Advising on technical queries/issues
* Booking vehicles into the department for work to be carried out
* Informing customers of the progress of their vehicle
* Sell customer repairs/parts etc and finalising the invoice on completion.
* Key performance measures will include Customer Satisfaction Scores and feedback to the department.
* The ability to work independently in a busy, pressurised environment is essential.
* Customer focus, relationship maintenance and communication skills are of paramount importance in this role.

To be a suitable candidate you will have excellent customer service skills, with a happy and friendly manner. You will be confident in your ability to deal with a wide range of people, over the telephone and face to face.

Working hours for this role are Monday to Friday 7.30am - 5.30pm / 8am - 6pm, including 1 in 4 Saturdays 8am - 4pm.

If you are interested in this Vehicle Service Advisor Vacancy or any other Automotive Jobs in Colchester or Essex, please contact Abigail at Perfect Placement Today!

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 automotive vacancies.