Up to £28000 per annum
about 2 months ago
Service Receptionist required in Northampton.
Salary: up to £25k basic + bonus = OTE up to £28k p.a.
Hours: Monday to Friday 8.00am-6.00pm, every other Saturday worked 8.00am-12.00pm.
Contract; Full Time, Permanent.
Would you like to work for a great local Company with a family feel and friendly environment whom car about their staff and their development?...
Our automotive client is actively looking to hire a motor trade experience customer service advisor for their site to look after customers whom are having work completed on their vehicles in their workshop.
Responsibilities of the Role:
* Providing a pro-active service to customers.
* Scheduling in their vehicles in for a service, maintenance or repair work.
* Arranging where necessary a courtesy vehicle.
* Take ownership of customer queries and resolve any issues.
* Invoicing work done and taking payments.
* Working towards company targets and KPI's.
The successful candidate will need to have previous experience in the role, be confident and proactive as well as computer literate. You must be able to influence and advise customers on minor technical issues and deliver a first class service whilst achieving the company objectives and targets.
Motor trade experience is essential.