Trainee Service Advisor

  • Location

    Bury St. Edmunds, Suffolk

  • Sector:

    Car Dealership, Service Department

  • Job type:


  • Salary:

    Up to £24500 per annum

  • Contact:

    Danielle Axtell-Carty

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Start date:


  • Consultant:


Trainee Vehicle Service Advisor required in Bury St Edmunds

  • £20,000 Basic Salary
  • Realistic Yearly Earnings - £25,000 after Bonuses/Commission
  • Multi Franchise Main Dealership
  • Bury St Edmunds, Suffolk
  • 5 Day working week + 1 in 3 Saturday Mornings

A not-to-miss opportunity has arisen for an enthusiastic and car mad Trainee Vehicle Service Advisor for our client's premium Service and Vehicle Repair Centre based in Bury St Edmunds, Suffolk. Training will be provided, all our client is looking for is an enthusiastic and customer focused professional to learn the tricks of the trade. Please note this vacancy does require a valid EU / UK drivers licence to be considered for this exiting trainee customer service position!

Trainee Vehicle Service Advisor Specification:

Once trained the successful candidate will be reporting to the Service Manager, in the role of Vehicle Service Advisor, you will work as part of a small team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. You will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team [mechanics, MOT Testers and apprentices] to chase work in progress, keep customers informed of progress on their vehicle with a view to providing a first class experience and supervise the other Vehicle Service Advisors within the department.

What our client expects of the Trainee Service Advisor Specification:

In order to be eligible, you will ideally live in the Bury St Edmunds region or live within a reasonable commuting distance. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate as you will be learning a lot of computer systems. Liaising with various manufacturers and Leasing Companies to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential as training will be provided.

Package Details for the Trainee Service Advisor:

- Starting basic salary of up to £20,000 per annum depending on experience.
- A Strong Bonus/Commission Scheme that realistically equates to around £4,000 £5,000 subject to performance
- Overtime subject to availability paid at a standard rate.
- 20 days holiday allowance plus bank holidays.
- Company pension scheme.
- Fantastic career development prospects with a great Main Dealership group.

The hours worked are 8:00 - 17:30 Monday to Friday with Saturday Mornings 08:00 - 12:00 on a 1 in 3 rota.

If you are interested in this Automotive Service Advisor Vacancy or any other Motor Trade Jobs in Norfolk, Suffolk and Cambridge please contact Danielle at Perfect Placement now!

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.