Kingston upon Thames, Surrey
Up to £20000 per annum
7 months ago
Trainee Vehicle Service Advisor
£18 - £20k Basic DOE
Kingston Upon Thames, Surrey
Independent Car Dealership
5 Day working week (some Saturdays on a 1 in 4 Rota basis)
A not-to-miss opportunity has arisen for an enthusiastic and car mad Trainee Vehicle Service Advisor for our client's premium Service and Vehicle Repair Centre based in Kingston Upon Thames, Surrey. Training will be provided, all our client is looking for is an enthusiastic and customer focused professional to learn the tricks of the trade.
Vehicle Service Advisor Specification:
Once trained the successful candidate will be reporting to the Garage Owner, in the role of Vehicle Service Advisor, you will work as part of a small team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance, or repair work. You will greet customers into the Service Department, take payments for any work carried out, upsell where possible additional products or services, organise courtesy vehicles when necessary, extensively liaise with the workshop team [mechanics, MOT Testers and apprentices] to chase work in progress, keep customers informed of progress on their vehicle with a view to providing a first class experience and supervise the other Vehicle Service Advisors within the department.
In order to be eligible, you will ideally live in the Kingston Upon Thames region or live within a reasonable commuting distance of Kingston Upon Thames, Surrey. You will need to be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with being IT literate as you will be learning a lot of computer systems. Liaising with various manufacturers and Leasing Companies to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.
For your hard work as a Vehicle Service Advisor, our client is offering…
- Starting basic salary of up to £18,000- £20,000 per annum depending on experience.
- Overtime subject to availability paid at a standard rate.
- 20 days holiday allowance plus bank holidays.
- Company pension scheme.
- Staff discounts and benefits.
- Fantastic career development prospects with a family run vehicle Garage.
The hours worked are 7:30am- 5:30 pm Monday to Friday with Saturdays on a 1 in 4 rota.
If you are interested in this Automotive Service Advisor Vacancy or any other Motor Trade Jobs in Kingston Upon Thames and Surrey, please contact Georgia Trew at Perfect Placement now!
Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of jobs from Vehicle Technician to Parts Advisors to Dealer Principals.