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Vehicle Service Advisor

  • Location:

    Leicester, Leicestershire

  • Sector:

    Car Dealership, Service Department

  • Job type:

    Permanent

  • Salary:

    Up to £25000 per annum

  • Contact:

    Louisa Coggs

  • Contact email:

    louisa@perfectplacement.co.uk

  • Job ref:

    90281

  • Published:

    28 days ago

  • Expiry date:

    2020-02-15

  • Start date:

    ASAP

Vehicle Service Advisor require in Leicester.
Salary: up to £22,000 basic + bonus + OTE up to £25,000 p.a.
Hours: Monday - Friday 8.00am - 6.00pm / Sat 8.30am - 5.00pm (1 in 3).
Contract: Full Time, Permanent.
 
Our Main Dealer client is actively looking to hire an experienced Automotive Service Advisor for their site. This reputable company is renounced for its quality of products and service, as well as a friendly inviting working atmosphere.
 
Main Duties:
  • Make customer bookings and plan customer arrival times (where possible).
· Greet all customers at Reception in a courteous and considerate manner and agree on their service and repair requirements with them.
· Take ownership responsibility for customer vehicles, keys and workshop parking.
· Complete Repair Orders and inform customers of approximate prices, delivery times and acceptable methods of payment.
· Carry out road tests and physical inspections where necessary.
· Establish the customer's onward travel arrangements and offer a service loan car or courtesy transport where applicable.
· Load the workshop efficiently using agreed Flat Rate times and our Reservation System without exceeding capacity.
· Monitor progress in workshop to ensure promised time frames are delivered.
  • Liaise and update customers to ensure approval for additional work required has the customer's consent and agreement.
 
They offer relevant manufacturer training and career development opportunities for their staff.
 
If you're looking to further your career then apply today!!
 
Motor trade experience is essential.