Brighton, East Sussex
3 months ago
Workshop controller - East Sussex
Monday - Friday
Saturday on Rota
Prestige Main Dealer
Our Client, a Prestige Car Dealership in the East Sussex area is currently looking for an experienced Workshop Controller.
This Workshop Controller role is responsible for controlling and leading Workshop efficiency by making the best use of the resources and people in order to ensure a high level of productivity. Leading by example, this role will ensure that you provide courteous, professional and advisory service to customers aiming for ultimate customer satisfaction.
The successful Workshop Controller will be required to:
* Determine availability of workshop hours daily and communicate regularly with the Service Reception of the capacity of workload
* Maintain progress information of each job allocated and liaise with Service Reception to ensure customers are kept informed
* Monitor all workshop orders through the Parts department, keeping ahead of outstanding work and parts on order
* Ensure all applicable paperwork is passed onto, and administered by, the appropriate department; Service Administrator or Warranty Administrator for warranty related information
* Pass on all documentation for completed work to Tester and organise any extra work if necessary.
* Assist and advise team members in dealing with technical and job-related problems
* Give workshop apprentices training and experience to meet skill test requirements
* Comply with manufacturer's policy and procedures on warranty
* Attend training courses and developmental activities as required to ensure the highest level of technical knowledge
* Observe all Health, Safety and Environment legislation and procedures
* To carry out other duties as required from time to time
You will be responsible for Technicians and the role will be a hands on role so my Client would be interested in experienced Senior Technicians applying as well as experienced Workshop Controllers / Service Managers.
At Perfect Placement, we specialise in Automotive Careers, so if this Workshop Controller Job has interested you or you would like to know about other Automotive Jobs in East & West Sussex please get in touch with Joel today.
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