- Starting salary of £10.42 per hour.
- Monday to Friday 8:30am-5:00pm.
- Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years.
Reporting to the Service Manager, as a trainee Warranty Administrator your key responsibilities will include:
- Ensure all administrative functions within the vehicle warranty department are carried out in accordance with company policy.
- Review warranty reporting systems with the line manager to identify improvements where possible.
- Administer warranty policy in the best interests of the retailer, manufacturer and customer.
- To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
- Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
- Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives.
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty / goodwill procedure.
- Maintain knowledge on all warranty procedures and documentation. Support other staff members on all warranty related matters.
- Strong attention to detail.
- IT/administration skills including Microsoft Office.
- Pride yourself on delivery exceptional customer service.
- Confident with data entry as you will be creating invoices.
- Confident dealing with customers, colleagues and managers face to face, by email or by telephone.
- Starting salary up to £10.42 per hour.
- 30 days annual leave (including bank holidays) plus your birthday off.
- Workplace pension scheme.
- Enhanced maternity/paternity pay policies.
- Manufacturer training and access to our client's in-house training hub.
- Ongoing investment in company facilities and working environments.
- Additional company benefits including access to hundreds of practical, recreational and salary-sacrifice discounts, a staff wellness programme, and regular recognition rewards for staff amongst others.
- Fantastic long-term career prospects with a multi-award winning dealer group operating for over 50+ years.
- Working hours from 8:30am-5:00pm Monday to Friday.
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.