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Service Advisor Job in Stroud

Gloucestershire
Stroud
Service Department, Car Dealership
£26000 - £32000 per annum
130746
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Vehicle Service Advisor required in Stroud.
  • Up to £26,000 starting basic salary with a £6,000 annual bonus potential.
  • 8:00am-6:00pm Mon to Fri with 1 in 3 Sat 8:30am-12:30pm.
  • Full manufacturer authorised training and excellent company benefits.
A not-to-miss opportunity has become available for an experienced and professional Vehicle Service Advisor at our client's franchise approved car dealership in Stroud.

Reporting to the Service Manager, you will work along with a service reception team as well as a workshop team, you shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

Due to the nature of this Service Advisor role the successful Service Advisor would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is also essential at this stage.

What's in it for you? Quite a lot it seems. For your hard work as a Vehicle Service Advisor our client is offering:
  • Starting salary up to £26,000 per annum pending experience.
  • Monthly incentivised bonus scheme of up to £6,000 per annum.
  • 23 days holiday plus bank holidays (holiday allowance increases over the length of service).
  • Full manufacturer authorised training.
  • Company pension scheme.
  • Various company benefits including personal healthcare, online retail and staff discounts, and discounted gym membership amongst others. 
  • Fantastic long-term career prospects with an AM Top 200 retailer and a business awarded a "star'’ rating in the Sunday Times annual ‘Best Companies to Work For' listing.
  • Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
If this Vehicle Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Stroud, please contact Josh Buck at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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