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Senior Service Advisor Job in Treforest

Rhondda Cynon Taf
Treforest
Service Department, Car Dealership
£27500 - £33100 per annum
0132011
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Service Advisor required in Treforest.
  • Starting salary up to £27,500 per annum pending experience/current earnings.
  • Generous performance related bonus scheme up to £300 per month.
  • Monday to Friday 8:00am-5:30pm with 1 in 2 Saturday mornings 8:30am-1:00pm paid as overtime at time and a half.
A not-to-miss opportunity has become available for a Senior Service Advisor for our client's franchised approved car dealership based in Pontypridd. In the role of a Vehicle Service Advisor, you will work alongside a Senior Service Advisor as well as a workshop team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle.

As a Senior Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, be involved in the processing of smart repair invoices and keeping customers informed of the progress on their vehicle. Overall the successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority.

No experience in the role is required, however if you have worked in the automotive field in any role, that would be a massive advantage! Our client is looking to employ someone who is keen to learn, earn and grow a long and prosperous career in the automotive sector! 

What's in it for you? For your hard work as a Vehicle Service Advisor our client is offering:
  • Starting salary up to £27,500 per annum pending experience/current earnings.
  • Generous performance related bonus scheme up to £300 per month.
  • Overtime paid at an enhanced rate of time and a half.
  • 22 days annual holiday allowance plus the 8 bank holidays which will increase to 25 days after 3 years of service
  • Full manufacturer accredited training provided.  
  • Staff discount scheme and family and friends benefits
  • Company pension scheme.
  • Fantastic long-term career prospects
  • Working hours are Monday to Friday 8:00am-5:30pm with 1 in 2 Saturday mornings 8:30am-1:00pm paid as overtime at time and a half.
If this Senior Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Treforest, please contact Harry Woodcock at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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