- Starting salary up to £26,500 per annum with £1,500 annual bonus potential.
- Working hours from 8:00am-5:30pm Monday to Friday.
Reporting to the Bodyshop Manager and working as part of a friendly team, as a Customer Service Advisor, your responsibilities will include, but are not limited to:
- Welcoming customers in a friendly and courteous manner.
- Booking vehicles in for accident/cosmetic body repairs.
- Liaising with the Bodyshop Manager to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after repair work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding the upsell of repairs required and relevant approved products
- Maintaining good housekeeping standards and orderly administration of your work.
What's in it for you? For your hard work as a Customer Service Advisor/Receptionist our client is offering:
- Starting salary up to £26,500 per annum pending experience and current earnings.
- Performance related bonus scheme providing an additional £1,500 per annum.
- 32 days annual holidays allowance.
- Access to full manufacturer accredited training and long-term career development.
- Additional company benefits including staff purchase discounts, health care cash plan for you and your family, and access to hundreds of shopping/dining out/gym discounts.
- 8:00am-5:30pm Monday to Friday.
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.