- Basic Salary: Circa £40,000
- OTE: £50,000+
- Monday to Friday only
- Company Car Included
- Reputable main dealer with a well performing franchise.
- manufacturer backed professional development and career growth
This is a fantastic opportunity for a dynamic individual with a proven track record in service management to join a well-established automotive team.
They are able to consider candidates from a Senior Advising background, Workshop Controller background or Assistant Service Manager, meaning this is also a great opportunity for an experienced aftersales professional to step up into a senior management position.
You will report to, and be directly supported by the Group Aftersales Manager, who is a great personality, and excellent at what he does.
Responsibilities of a Service Manager:
- Lead and manage a team of 6 Technicians and coordinate Service Advisors.
- Ensure the smooth and efficient operation of service departments, maintaining high-quality standards and optimising workflow.
- Prioritise customer satisfaction by overseeing the delivery of exceptional service and addressing customer concerns promptly.
- Recruit, train, and develop staff to enhance their skills, fostering a culture of continuous improvement.
- Monitor and achieve performance metrics, including service targets, customer satisfaction, and financial goals.
- Manage budgets, expenses, and resources effectively to maximise profitability.
- Work collaboratively with other department heads and contribute to the overall success of the dealership.
- Proven experience as an aftersales professional, ideally in a management position.
- Strong leadership and team management skills.
- Excellent customer service orientation.
- Financial acumen and budget management experience.
- Familiarity with automotive service processes and industry standards.
- Effective communication and interpersonal skills.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.