Are you an experienced Service Advisor looking to take the next step in your career? We are seeking a professional and customer-focused Senior Service Advisor to join our client’s established Franchise Dealership team.
As a Senior Service Advisor, you’ll play a vital role in ensuring our customers receive the highest level of service and care. You’ll be the key point of contact for service customers, responsible for guiding them through the service process from start to finish.
Key Responsibilities:
- Welcoming customers and identifying their service needs.
- Providing accurate estimates and advice on additional work.
- Liaising with technicians and ensuring timely updates to customers.
- Managing workshop schedules to ensure efficient workflow.
- Upselling products and services in line with customer needs.
- Maintaining detailed records and ensuring customer satisfaction.
What They are Looking For:
- Previous experience in a Service Advisor role (Senior or similar level).
- Excellent communication and organisational skills.
- A strong customer-first approach.
- Knowledge & experience using a Franchise Dealer DMS system.
- Ability to thrive in a fast-paced, team-oriented environment.
What They Offer:
- Competitive Salary Package.
- Attractive commission structure based on upsell potential (£300–£400 per month).
- Monday to Friday, 8:00am to 5:30pm.
- Saturday morning rota worked during the summer months.
- Warm and friendly environment within a busy aftersales department.
- Contract: Full Time, Permanent.
This is a fantastic opportunity for a motivated individual who takes pride in delivering exceptional service and is ready to progress within a reputable dealership environment.
If this Senior Service Advisor Vacancy interests you or you would like to find out about other Motor Trade Jobs in Colchester, please contact Louisa Coggs at Perfect Placement now!
Please attach a current copy of your CV and contact details to your application and you are available to be contacted by phone during the working day as if you are shortlisted for the role we will call you.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.