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Warranty Controller Job in Northampton

Northamptonshire
Northampton
Car Dealership, Service Department
£30000 - £36000 per annum
140195
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Warranty Controller Vacancy - Northampton Main Dealer
  • Basic Salary: Up to £30,000 + Bonus
  • OTE: £36,500
  • Working Hours: Monday to Friday 8:30am - 5:00pm
  • No Weekends
We are working with a prestigious main dealer in Northampton, renowned for their state-of-the-art facilities, customer service excellence, and supportive working environment. They are now seeking a Warranty Controller to join their professional aftersales team.

As the Warranty Controller, you will play a vital role in ensuring all warranty claims are processed efficiently, accurately, and in line with manufacturer guidelines. You’ll be the key liaison between the service department, manufacturer partners, and other internal teams, ensuring claims are resolved promptly and correctly across two sites.

Responsibilities as a Warranty Controller:
  • Assess warranty claims on Company systems and liaise where required with car dealerships via telephone and email.
  • Analyse all data received from car dealerships ensuring that all data is in order using the correct processes.
  • Find all relevant data and identify clearly the reasons for accepting, amending or rejecting a claim.
  • Administer the necessary documentation to support any warranty claims.
  • Keep track of all data onto the computer system. 

Requirements in the Warranty Controller role:
  • Previous experience in a Warranty Administrator role within a franchised/main dealership is essential.
  • Strong knowledge of manufacturer warranty processes and systems.
  • Excellent attention to detail and organisational skills.
  • Confident communicator – both written and verbal – with the ability to build strong relationships with manufacturers and internal teams.
  • Ability to work independently, manage multiple priorities, and meet deadlines.
Benefits:
  • Competitive salary with achievable bonus – OTE up to £36,500.
  • Employee Car Scheme
  • Life Assurance Policy
  • 24/7 Employee Assistance Programme
  • No weekend working – enjoy a better work-life balance.
  • Opportunities for further training and career development within a supportive dealer group.
If this exciting Warranty Controller opportunity sounds like it would suit your skillset, please do not hesitate to get in touch with Tom Thacker at Perfect Placement today.

Perfect Placement UK Ltd are specialists in Automotive Recruitment. If you're looking to advance your Motor Trade Career, contact our expert Automotive Recruiters today to see how we can assist you with your job search.
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