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Parts Advisor Job in Carlisle

Cumbria
Carlisle
Car Dealership, Parts Department
Competitive
140293
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Telesales Parts Advisor Required in Carlisle
  • No Motor Trade experience needed! My client will train you in the industry so that you can kick start your new career!
  • Industry leader in Parts Sales and distribution for the automotive sector.
  • Applications encouraged from those in Telesales or Customer Service roles.
  • Opportunity to grow your product and industry knowledge in an immersive role.
  • Applications also encouraged from those with automotive experience in different departments.
  • Anyone with a background in customer service who is looking to get into the motor trade is also encouraged to apply.
We are currently working with a well-established and well oiled Motor Trade Parts Business who due to expansion are currently looking for an additional Telesales Advisor to join their team.

The ideal Telesales Parts Advisor will have around two years experience in telephone sales communications as this is where the majority of the role takes place. Our client will be happy to consider applicants from departments other than the Automotive industry as well as those who have a developed history in customer service and are looking for a gateway into the trade.

Our client works direct with the manufacturers and trade accounts so if you feel you could thrive in a supplier-to-client environment apply today!

Within this Telesales Parts Advisor role your typical duties will include: 
  • Answering customer calls and responding to inquiries related to vehicle parts availability, compatibility, and pricing.
  • Providing technical support to customers to help them identify the correct part for their vehicle or equipment.
  • Interpreting technical specifications and diagrams to assist customers in selecting the appropriate parts.
  • Creating and maintaining accurate records of customer interactions, including orders, inquiries, and complaints.
  • Coordinating with suppliers to ensure that parts are available and delivered in a timely manner.
  • Assisting with the processing of orders, including verifying part numbers and pricing, and ensuring that orders are accurate and complete.
  • Troubleshooting problems related to parts orders and working with customers to resolve issues.
  • Providing after-sales support to ensure customer satisfaction and retention.
  • Staying up-to-date with product knowledge and industry trends to provide the best service possible.
If you are interested in this Telesales Parts Advisor Vacancy or other Motor Trade Jobs in Carlisle or Cumbria please contact Rose Bourke at Perfect Placement Automotive Recruitment. She helps people find new Automotive jobs! 

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK!!
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