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Customer Contact Advisor Job in Oldham

Greater Manchester
Oldham
Service Department, Independent Garage
£30000 per annum
140396
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Customer Service/Sales Advisor Needed near Oldham Location:
  • Working Hours: Monday to Friday, 8am – 5:30pm (NO WEEKENDS)
  • Salary: Competitive basic + performance-based bonuses
Our client, a highly regarded independently owned specialist service centre, is looking for a Customer Service/Sales Advisor to join their friendly customer contact team. This is a fantastic opportunity to work within a supportive, close-knit environment that prides itself on delivering top-tier customer experience.

This role is based in their busy call centre, handling booking and quotation enquiries from customers both new and existing. You'll be a key part of a customer-focused operation where your communication skills and positive attitude will truly shine.

Key Responsibilities:
  • Handle incoming customer calls to book vehicle services and provide quotations
  • Offer friendly and informative support to customers throughout the booking process
  • Convert enquiries into bookings through excellent customer service and product knowledge
  • Accurately input and manage booking details in the system
  • Provide support to service advisors and workshop colleagues as required
  • Ensure a high level of customer satisfaction and follow-up where necessary
What We’re Looking For:
  • Previous experience in a customer service or sales advisor role (automotive experience a bonus but not essential)
  • Excellent telephone manner and communication skills
  • Ability to work efficiently in a fast-paced environment
  • Strong organisational skills and attention to detail
  • Positive attitude and willingness to be a proactive team member
If this Customer Service/Sales Advisor role interests you and you would like to know more about it, or other automotive vacancies in your area, please contact Paul Martin at Perfect Placement UK Ltd.
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