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Bodyshop Advisor Job in Swindon

Wiltshire
Swindon
Administration and Accounts, Accident Repair Centre
£30000 per annum
140674
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Bodyshop Customer Service Advisor required in Swindon.
  • Starting salary up to £30,000 per annum plus performance-related bonus. 
  • 8:00am-5:00pm, Monday to Friday.
Our client, a family-run automotive accident repair centre located in the Swindon region and operating since 2006, is currently looking to recruit a Customer Service Advisor to join their team.

Reporting to the Bodyshop Manager and working as part of a friendly team, as a Customer Service Advisor, your responsibilities will include, but are not limited to:
  • Front of house working on reception and being responsible for initial contact to estimate, repair, handover and aftercare.
  • Provide excellent customer service and manage the repair process from start to finish.
  • Provide regular progress reports on repair work via telephone, email, and our management system.
  • Answering the phone, preparing job cards/files, and liaising with all departments, customers and work providers to ensure excellent customer satisfaction.
  • Co-ordinate the allocation of courtesy cars and drivers.
  • Updating our client's management system.
  • Take payments and facilitate the handover process.
To be eligible for this Bodyshop Advisor role, you will need strong experience working in a similar customer service-oriented role, ideally in the automotive industry, and even better in a similar accident/body repair environment. Overall, you will be IT literate and have strong communication and organisational skills, as our clients are focused on giving great customer service to both their customers and work providers. 

What's in it for you? For your hard work as a Customer Service Advisor, our client is offering:
  • Starting salary up to 30,000 per annum pending experience and current earnings.
  • Access to a performance-related bonus scheme. 
  • Private healthcare and workplace pension schemes.
  • 20 days annual leave plus the 8 bank holidays.
  • Access to further technical training and development.
  • Relaxed and friendly work environment. 
  • Opportunity to work with a family-run business operating since 2006. 
  • 8:00am-5:00pm, Monday to Friday.
If you are interested in hearing more about this Bodyshop Advisor job in the Swindon area, please contact Hamish at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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