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Service Advisor Job in Bury St Edmunds

Suffolk
Bury St Edmunds
Service Department, Car Dealership
£30000 - £37000 per annum
140686
Service Advisor – Main Dealership – Bury St Edmunds

Basic Salary: Up to £30,000 + Uncapped Bonus
Monday – Friday: 8:00am – 5:30pm | Saturday Mornings on Rota
25 Days Holiday + Bank Holidays (Rising with Service)

Are you a customer-focused professional with a passion for the motor industry?

We are recruiting for a Service Advisor to join a well-regarded main dealership in Bury St Edmunds, representing a highly respected and reputable automotive brand.

What You’ll Be Doing:
  • Acting as the first point of contact for customers in the service department

  • Booking vehicles in for service, MOT, and repairs

  • Providing accurate cost estimates and keeping customers informed throughout the process

  • Coordinating with the workshop team to ensure efficient turnaround

  • Delivering excellent customer service and building long-term relationships

What We’re Looking For:
  • Previous experience as a Service Advisor in the motor trade preferred

  • Strong communication and organisational skills

  • A customer-first attitude with attention to detail

  • Ability to thrive in a fast-paced, team-oriented environment

What You’ll Get in Return:
  • Basic salary up to £30,000, depending on experience

  • Uncapped bonus structure rewarding performance and customer satisfaction

  • 25 days annual leave plus bank holidays, increasing with length of service

  • Opportunity to join a close-knit, friendly team within a well-established business

  • Ongoing training and career progression opportunities

If you're ready to join a professional yet personable team with a strong reputation in the industry, we'd love to hear from you.

Apply now to Danielle @perfect Placement to take the next step in your automotive career!