- Starting salary up to £30,156 per annum plus bonus scheme paying up to an extra £503 per month
- Monday to Friday 8:00am-6:00pm with 1 in 2 Saturdays 8:00am-1:00pm.
- Opportunity to work in a professional, forward-thinking and rewarding environment.
Our client, a franchise-approved car dealership in the Yate region, is currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.
Reporting to the Aftersales Manager and working alongside a small team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role, the successful candidate would ideally need to have prior or present experience working as a Vehicle Service Advisor or similar within the motor industry; however, our client is willing to consider someone with a lack of trade experience. It is essential, however, that you can deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge DMS system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering...
- Starting salary up to £30,156 per annum
- Performance-related bonus scheme paying up to an extra £503 per month
- 22 days annual leave plus the 8 bank holidays.
- Full in-house and manufacturer-accredited training provided.
- Workplace pension scheme.
- Opportunity to work in a professional, forward-thinking and rewarding environment.
- Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:00am-1:00pm.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
If you are interested in hearing more about this Vehicle Service Advisor job in the South Gloucestershire area, please contact Hamish Lowrie at Perfect Placement Today!