Monday to Friday, 9:00am - 5:30pm, No Weekends!
Basic Salary: £30,000 + Monthly Attendance Bonus
Permanent, Full-Time Position
Busy, Well-Established, Insurance-Approved Bodyshop
Our client, a leading insurance-approved accident repair centre in Crawley, West Sussex, specialising in high-quality car body and crash repairs, is seeking an experienced Bodyshop Receptionist / Transport Administrator to join their growing team.
Duties Include:
- Use of Microsoft packages and internal/external systems for daily tasks
- Email communication and handling transport documentation
- Distributing paperwork to site drivers and ensuring accurate filing for audits
- Providing exceptional customer service and building rapport
- Checking in customers and recovered vehicles, updating on repair progress
- Liaising with insurance companies on repair timeframes
- Supporting the Transport Manager and Office Administrator with additional tasks
- Maintaining high customer satisfaction to drive loyalty and referrals
- Computer literate (MS Word, Excel, etc.)
- Polite telephone manner and strong communication skills
- Eye for detail and quality awareness
- Ability to multitask and prioritise workloads in a fast-paced environment
- Automotive knowledge desirable but not essential
- Comprehensive induction and training process
- Monthly attendance bonus and pension scheme
- Casual dress Fridays and charity fundraising events
- Employee of the Month incentives
- Company social events and celebratory parties
- Free on-site parking
- 8-hour day shift, Monday to Friday
- No weekends, includes holidays
- Bonus scheme
For more details about this Bodyshop Receptionist / Transport Administrator role or other automotive opportunities in Crawley, Horsham, Redhill, or West Sussex, contact Darwin Manship at Perfect Placement today.