- £29,120 basic salary with Saturdays paid additionally at time and a half on top!
- Access to multiple performance-based bonuses providing additional earnings of up to £5,000 per annum, PLUS the selling of service plans at £25 each.
- Monday to Friday 8:00am-6:00pm with 1 in 2/3 Saturdays 8:00am-12:30pm paid at time and a half.
- Fantastic career prospects with a manufacturer-owned car dealer group.
Reporting to the Aftersales Manager and working in a state-of-the-art facility alongside two other Service Advisors supporting eleven Vehicle Technicians, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
To be eligible, you will ideally live within a reasonable commuting distance of Cardiff and have recent working experience as a Vehicle Service Advisor or a similar role within the automotive industry. Overall, you will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/CDK dealer management system would be highly advantageous but is non-essential). Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering…
- Basic salary around £29,120 per annum, pending experience.
- Access to multiple performance-based bonuses providing additional earnings of up to £5,000 per annum, PLUS the selling of service plans at £25 each.
- 25 days annual holiday allowance plus the 8 bank holidays.
- Full in-house and manufacturer-approved training.
- A contributory workplace pension scheme.
- Fantastic career prospects with a manufacturer-owned car dealer group.
- Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2/3 Saturdays 8:00am-12:30pm paid at time and a half.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.