- £33,000 Starting Salary
- Monday To Friday 8.30am - 5.30pm (37.5 Hour Week)
- 1 Saturday Morning In 6 (Paid Overtime x 1.5)
- Unique Opportunity For Anyone In Automotive Aftersales Warranty / Service / Technician Looking For Something Different!
- Full Training Provided
Are you an experienced Warranty Claims Engineer looking for a new opportunity in Aylesbury? We are recruiting on behalf of a well-established, highly rated motor warranty provider. This is an excellent chance for skilled automotive professionals to join a reputable company that values quality service and customer satisfaction. The Warranty Claims Engineer role offers a supportive environment with ongoing training and development to help you excel in your career.
Benefits of the Warranty Claims Engineer role include:
- Competitive starting salary of £33,000 per annum
- Paid overtime at 1.5x rate ( Saturdays on a rota basis)
- Working hours Monday to Friday, 8:30am to 5:30pm
- Company pension scheme and free on-site parking
- Modern, warm, and friendly office environment in central Aylesbury
- Opportunities for career progression and professional development
Duties of the Warranty Claims Engineer include:
- Assessing, authorising, and processing warranty claims in accordance with product coverage and policy terms
- Communicating effectively with customers, dealerships, repairers, and suppliers
- Arranging repairs and verifying supporting documentation
- Handling customer enquiries promptly and professionally
- Responding to repair and claim queries, resolving issues, and managing difficult situations with empathy
- Monitoring claims and preparing reports, ensuring adherence to GDPR principles
Candidate requirements for the Warranty Claims Engineer role:
- Excellent technical knowledge of modern vehicles
- Strong communication skills, both verbal and written
- Attention to detail and organisation skills
- Calm, friendly, and professional approach when dealing with customers
- Proficient in MS Word, Excel, and Outlook; training provided on company systems
- Previous experience in warranty claims is desirable but not essential
- Team player with good interpersonal skills and conflict management abilities
If this Warranty Claims Engineer opportunity sounds like the perfect next step for your career, contact us today to find out more. We would be happy to arrange a confidential discussion at your convenience.
Our team of automotive recruitment consultants all share a passion for connecting skilled candidates with the best motor trade jobs. If you are looking to advance your career and want to learn about more motor trade vacancies in your area, please get in touch today.