- Starting salary up to £28-29,500 per annum, with an OTE of £35,000+ per annum.
- Monday to Friday 8:30am to 5:00pm with 1 in 3 Saturday mornings 8:30am to 1:00pm.
- Opportunity to join a long-standing, reputable, multi-franchise approved car dealer group that has been operating for over 60 years.
Reporting to the Service Manager, you will work alongside 2 Vehicle Service Advisors, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our clients' customers receive the best experience. Operating a very busy department, seeing between 10-28 customers a day, this role will involve extensively liaising with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills, along with IT literacy (any experience with Keyloop preferable), would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client, and this is a fantastic chance for someone to take the next step in their career into a more senior role. A UK driving licence with minimal points is, however, essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Up to £28-29,500 basic salary pending experience.
- On-target earnings of £35,000 per annum based on customer service scores
- 22 days annual holiday allowance plus the 8 bank holidays, increasing over length of service up to 25 days leave.
- Employment benefits include the following: workplace pension scheme, staff purchase discount scheme, discounts on parts, servicing and labour.
- Manufacturer-accredited training providing a goal for all new starters to be Service Technician qualified with a franchise very the end of their first 12 months of their employment in the business.
- Other benefits are on offer, such as expenses paid for bi-annual staffing events (Summer and Christmas parties) and achievement events and meals.
- Fantastic long-term career prospects with a long-standing, reputable, multi-franchise approved car dealer group that has been operating for over 60 years.
- Working hours are Monday to Friday 8:30am to 5:00pm, with 1 in 3 Saturday mornings 8:30am to 1:00pm.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.