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Service Advisor Job in Lisburn

Rest of World
Lisburn
Service Department, Car Dealership
£28111 - £30000 per annum
144376
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Customer Service Advisor required in Lisburn, Northern Ireland 

As a Customer Service Advisor, you will be the primary point of contact for a diverse range of customers, ensuring a seamless and positive experience from initial contact through to service delivery. Your role will involve going beyond standard procedures to deliver tailored sales solutions and promote the dealership’s wide array of products and services in an ethical manner.

Benefits for you as a Service Advisor: 
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • A workplace culture centered on care, respect, honesty, compassion, and wellbeing.
  • Continuous investment and innovation to stay ahead in the industry.
  • Competitive basic salary of £28,111.20 per year.
Key Responsibilities of the Service Advisor:
  • Maintain the highest standards in customer care for all clients.
  • Build and nurture strong relationships between customers and the dealership.
  • Manage the service process efficiently to maximize customer satisfaction.
  • Provide value-added sales solutions aligned with customer needs.
  • Handle administrative duties professionally, ensuring confidentiality and accuracy.
  • Communicate effectively with customers, handling complaints with empathy and professionalism.
  • Promote the dealership's products and services confidently.
  • Meet deadlines and ensure prompt, quality customer interactions.
Requirements of the Service Advisor:
  • Prior experience in a customer-facing administrative or service role within a customer service environment.
  • Excellent communication and interpersonal skills.
  • Ability to manage sensitive and confidential information responsibly.
  • Legal right to work in the UK.
  • Full UK driving license held for at least 6 months, with fewer than 9 penalty points.
  • Experience in a sales environment is advantageous but not essential.
  • Positive attitude and resilience in challenging situations.
  • Ability to work efficiently under deadlines.
If this Customer Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Belfast, please contact Rose Bourke at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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