Join us as our next Aftersales Manager in Colne and lead the service team to deliver exceptional customer satisfaction and profit growth. This is an excellent opportunity for experienced automotive professionals seeking to take the next step in their management career within a reputable dealership setting.
Benefits of the Aftersales Manager role include:
- Competitive basic salary of £40,000 per annum
- OTE earning potential of up to £61,000
- Family-owned business with supportive culture
- Pension scheme and 22 days paid annual leave
- Birthday off after 3 years of service
- Increased annual leave entitlement after 10 years’ service
- Recognition awards including a watch for 10 years’ service
- Uniform provided and free flu vaccinations
- Contributions toward eye care
- Cycle to Work scheme for sustainable commuting
- Discounted workshop and MOT services
- Staff referral scheme
- Access to Accreditation Programme and Simpsons Academy
- Employee of the Quarter awards
- Managing all service processes to ensure high-quality customer service at all times
- Coaching, developing, and performance managing the service team
- Recruiting and selecting team members in line with organisational and Škoda UK standards
- Ensuring compliance with brand service standards and customer satisfaction KPIs
- Monitoring labour efficiency, sales, and control of costs
- Maximising commercial opportunities through targeted service campaigns
- Analysing customer needs and competitor activity to enhance service offerings
- Ensuring all processes meet health, safety, and GDPR compliance standards
- Promoting collaboration across departments and fostering a positive dealership culture
- Attending all required internal and manufacturer training sessions
- Extensive experience managing automotive aftersales teams
- Strong leadership and team development skills
- Knowledge of manufacturer service standards and KPIs
- Excellent communication and customer service skills
- Ability to analyse performance metrics and implement improvements
- Full valid driving licence
Our team of automotive recruitment consultants are passionate about connecting talented individuals with the best careers in the motor trade. If you are looking to enhance your career and discover more motor trade opportunities in your local area, please get in touch with us today.