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Service & Parts Administrator Job in Swindon

Wiltshire
Swindon
Service Department, Commercial Dealership
Competitive
145050
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Vehicle Service & Parts Administrator / Swindon
  • Salary: Negotiable and competitive pending experience and current earnings. 
  • Hours: Monday to Friday 8:30am-5:00pm with no weekends required.  
  • Benefits: Opportunity to work with a family-run business operating for over 33 years, employing over 100 members of staff. 
Due to continued expansion, a not-to-miss opportunity has become available for an experienced and professional Parts and Service Administrator for our client's franchise-approved commercial vehicle dealership situated in Swindon.

As a Parts and Service Administrator, your responsibilities shall include:
  • Meet and greet customers in person and on the phone.
  • Raising T cards for all bookings and creating jobs.
  • Obtaining order numbers to include authorisation of work and regular progress updates.
  • Planning of scheduled servicing and tacho/MOT bookings.
  • Processing and checking retail invoice costing, including texting of jobs, ensuring all parts are loaded to the invoice standard.
  • Receiving, validating, recording, and allocating parts and consumables from suppliers.
  • Deal with any customer queries via email promptly
Due to the nature of this role, the successful candidate would need to have previous/current experience working in a customer service-oriented role in the automotive industry. Direct experience working in a similar role within an automotive dealership/garage (ideally working with commercial vehicles) would be highly beneficial, but isn't essential as on-the-job training is provided. Overall, you will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. You will have a passion for working for our client and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would also be advantageous). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential.

For your hard work as a Parts and Service Administrator, our client is offering:
  • Competitive starting salary negotiable pending experience and current earnings. 
  • Workplace pension scheme.
  • Company uniform
  • 20 days annual holiday allowance plus the 8 bank holidays (holiday allowance increases over length of service).
  • Access to full manufacturer-approved and in-house training/development. 
  • Opportunity to work with a family-run business operating for over 33 years, employing over 100 members of staff. 
  • Monday to Friday 8:30am-5:00pm with no weekends required.
If you are interested in hearing more about this Service & Parts Administrator job in the Swindon area, please contact Hamish Lowrie at Perfect Placement Today.
 
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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