Are you an experienced Parts Advisor looking for an exciting new opportunity within a well-established automotive business in Glasgow? Our client is seeking a dedicated Parts Advisor to join their busy distribution centre. If you are passionate about delivering outstanding customer service, have relevant parts experience, and enjoy a mix of face-to-face and telesales activities, this could be the perfect position for you.
Benefits of this Parts Advisor role
- Competitive starting salary of up to £28,392 depending on experience
- Performance-related bonus structure
- Full access to manufacturer-approved training programmes
- Workplace pension scheme and life assurance
- 33 days annual leave including bank holidays, increasing with length of service
- Discount schemes including "Perks at Work" and staff purchase discounts
- Opportunities for career progression within a nationwide organisation
- Working hours: 42.5 hours per week, Monday to Friday with Saturday mornings on a rota
- Meet and exceed vehicle parts and accessories sales targets through consultative selling and telesales efforts
- Engage with customers via telephone to promote parts, accessories, and related services
- Educate customers on the range of parts suitable for their needs, both face-to-face and over the phone
- Build and maintain long-term relationships with new and existing customers to support business growth
- Identify and develop new customer opportunities through proactive telesales activities
- Manage customer accounts effectively to ensure retention and maximise sales opportunities
- Maintain accurate electronic and paper records for orders and stock
- Maximise customer satisfaction by providing a high standard of service in line with company standards
- Assist colleagues and contribute to a positive team environment
- Recent or current experience as a Parts Advisor in the automotive industry
- Experience in telesales or proactive customer communication is highly desirable
- Ideally worked within motor factors, franchise approved dealerships, or similar environments
- Strong communication and telephone skills
- Good knowledge of electronic parts catalogue systems
- Proven experience in customer management and development
- UK driving licence is advantageous but not essential
- Organised and detail-oriented with good IT skills
Our team of Automotive Recruitment Consultants all share a passion for matching skilled candidates with the best opportunities in the automotive industry. If you're looking to grow your career and discover more Motor Trade Jobs in your area, get in touch with us today.