- Up To £32,500 Basic Salary / £37,500 OTE!
- Monday To Friday 8.30am - 5.30pm / 1 Saturday In 4 (9am - 4pm)
- 22 Days Holiday, Monthly Social Events, Modern Office Enjoyable Friendly Working Environment, On Site-Parking
- Well-Established Warranty Provider
- Perfect Opportunity For: Service Advisors, Vehicle Technicians, Warranty Engineers - Looking For Something Unique!
- Joint During An Exciting Period Of Expansion!!
Our client, a well-established organisation in the automotive industry, is currently seeking a dedicated and experienced Warranty Claims Assessor to become a key part of their expanding repairs team based in Reading, Berkshire. This is an excellent opportunity for motivated professionals with a background in automotive service or technical roles to progress their career within a dynamic environment. The Warranty Claims Assessor will play a vital role in assessing warranty repairs for motorists across the UK, ensuring high standards of service and technical accuracy.
Benefits of working as a Warranty Claims Assessor:
- Up To £32,500 Basic Salary / £37,500 OTE!
- Monday To Friday 8.30am - 5.30pm / 1 Saturday In 4 (9am - 4pm)
- 22 Days Holiday, Monthly Social Events, Modern Office Enjoyable Friendly Working Environment, On Site-Parking
- Well-Established Warranty Provider
- Perfect Opportunity For: Service Advisors, Vehicle Technicians, Warranty Engineers - Looking For Something Unique!
- Joint During An Exciting Period Of Expansion!!
Duties as a Warranty Claims Assessor:
- Assess warranty repair claims using industry-standard software and processes aligned with policy terms
- Manage repairs across a network of over 10,000 workshops nationwide
- Communicate effectively with workshops and customers via phone, email, and internal systems
- Ensure accurate diagnosis, including causes and costs of mechanical and electrical failures
- Verify parts and labour costs, sourcing reconditioned or refurbished parts where appropriate
- Process customer contributions towards repairs
- Provide excellent customer service and technical support throughout the claims process
- Handle additional duties as directed by management to support operational efficiency
- Automotive or mechanical background with experience as a service advisor, technician, or engineer
- Strong customer service skills with excellent communication ability
- Knowledge of warranty procedures and claims processing
- Proficiency in using CRM systems and industry software
- Ability to manage repairs efficiently and accurately
- Organised with a keen eye for detail and problem-solving skills
If you are eager to help motorists nationwide return to the road swiftly and professionally, we invite you to contact us today to find out more about this rewarding opportunity as a Warranty Claims Assessor.
Our team of Automotive Recruitment Consultants is passionate about connecting skilled professionals with the best roles in the industry. If you are looking to advance your career and discover more Motor Trade Jobs in your local area, please get in touch with us today.