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Service Advisor Job in Southampton

Hampshire
Southampton
Car Dealership, Service Department
£27000 - £36000 per annum
145514
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Vehicle Service Advisor Required – Southampton, Hampshire
  • Main Dealer -  Central Southampton
  • Up to £27,000 Basic - Negotiable on Experience
  • £36,000 OTE
  • 08:00 - 18:00 Monday – Friday, 1-in-12 Saturdays 08:00 - 13:00 (Only 4 Saturdays a Year!)
Our Client, a Well-known Family-Run Vehicle Dealership, requires a Service Advisor to work within their busy Service Department in the Southampton, Hampshire area.

Our client represents a well-respected brand, with great product, a strong market share and a plentiful stock featuring a wide range of vehicles.

They have been operating in the automotive trade for over 30 years within multiple sites and gaining a large following of loyal customers during that time. Due to increased demand, they are looking to recruit a Service Advisor for their fantastic team.

Our client is happy to seek applications from jobseekers looking to move into the automotive trade, ideally with a background with customer service and other front of house, customer facing positions.

We’ve worked with this client for several years, they provide a family feel to their working environment, with the bonus of being a large enough group for career progression and personal development.

If you are someone that enjoys putting a smile on a customer’s face, then click apply now!

What’s in it for you as a Service Advisor?
  • A Competitive Basic Salary from £27,000 – Negotiable on experience.
  • A fantastic Bonus Structure with OTE £35,000+.
  • Working Hours: Monday – Friday 08:00 – 18:00, 1-in-12 Saturdays 08:30 – 13:00.
  • Full Training and Development.
  • 23 Days Holiday + Bank Holidays
  • A supportive Management Structure.
  • Health Assured employee assistance programme for you & immediate family.
  • Subsidised Manufacturer Car Purchase schemes for your family.
  • Discounted MOT and servicing.
  • Future Development Opportunities with a Large Group.
  • Company Pension
Duties of a Service Advisor with our Client:
  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer's requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle.
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
What our client expects of their Service Advisor:
  • IT literate
  • Customer focused.
  • Ability to upsell.
  • Excellent customer satisfaction skills
  • Confident communication skills
  • Experience of Pinnacle or a similar DMS would be beneficial.
  • Organisation skills and being able to manage customer appointments.
  • Full UK Driving Licence. – Preferably Clean
This vacancy is based in Southampton and our Client is ideally looking for motor trade experienced Service Advisors. 

We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.

If you are interested in hearing more about this Service Advisor, please do not hesitate to contact Kinga Csipetics at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.
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