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Service Advisor Job in Crawley

West Sussex
Crawley
Car Dealership, Service Department
£31200 - £41200 per annum
145621
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Are you an experienced Service Advisor seeking an exciting opportunity to advance your career? We are currently recruiting on behalf of a reputable dealership in Gatwick, West Sussex, for a Service Advisor to join their dynamic aftersales team. This role offers a fantastic environment for skilled professionals wanting to deliver exceptional customer service and excel within the automotive industry.

Benefits of the Service Advisor role include:
  • Competitive basic salary of £31,200 with an attractive OTE of up to £41,200.
  • Uncapped bonus scheme for outstanding performance
  • Monday to Friday working hours from 8:00 am to 6:00 pm.
  • Manufacturer accredited training to keep your skills sharp and up-to-date
  • Career development opportunities for ambitious service professionals
  • Supportive working environment with regular social events and employee benefits including private healthcare, pension schemes, and more. 
Duties of the Service Advisor role include:
  • Greeting customers and scheduling vehicle services
  • Interpreting customer concerns and liaising with technicians
  • Estimating repair times and costs
  • Providing updates and managing customer expectations throughout the repair process
  • Handling customer enquiries and complaints effectively
  • Managing warranty administration and reporting
  • Tracking vehicle progress through the workshop and ensuring timely completion of work
  • Upselling additional services to maximise customer satisfaction and business revenue
Requirements for the Service Advisor role:
  • Proven experience as a Service Advisor or in a similar customer-facing role within the motor trade.
  • Excellent communication and customer service skills
  • Ability to upsell and maximise service opportunities
  • Strong organisational skills and attention to detail
  • Knowledge of automotive repair processes and workshop operations
If you are interested in hearing more about this Service Advisor job in the Gatwick area, please contact Darwin Manship at Perfect Placement Today.

At Perfect Placeement our team of Automotive Recruitment Consultants all share a passion for connecting talented candidates with the best motor trade roles. So, if you are looking to enhance your career and want to hear about more Motor Trade Jobs in your area, please contact us today.ect Pla
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