We are recruiting on behalf of a reputable organisation for a Fleet Operations Account Coordinator position. This is a rewarding opportunity for a proactive, customer-focused professional to support fleet operations and build long-term profitable relationships with customers. The successful Coordinator will play a vital responsibility in ensuring high standards of customer care while processing vehicle orders and supporting team objectives. If you possess excellent communication skills, thrive in a fast-paced environment, and are committed to delivering exceptional service, this Fleet Operations Account Coordinator role could be your next career move.
Benefits of this Fleet Operations Account Coordinator role:
- Temporary contract for 12 months with full-time hours of 40 per week
- Competitive hourly rate (to be specified upon application)
- Immediate start available
- Supportive team environment focused on professional growth
- Opportunities to develop skills within a well-established vehicle dealership network
- Commitment to staff wellbeing, respect, and inclusivity.
- Clear progression pathways and ongoing training
- Processing vehicle orders efficiently and accurately within the organisation’s operational procedures.
- Supporting colleagues to meet their objectives and team targets
- Providing high-quality customer service to clients and stakeholders
- Anticipating customer needs and resolving issues proactively
- Developing and maintaining profitable customer relationships
- Addressing customer concerns transparently and effectively
- Demonstrating product knowledge and communicating details clearly
- Seeking opportunities for process improvements and innovative solutions
- Utilising Office productivity tools such as Excel, Word, and Outlook in daily tasks.
- Ensuring compliance with health and safety standards
- Fostering a respectful and collaborative team culture
- Experience in customer service or account management roles, ideally within automotive or fleet sectors.
- Excellent communication, listening, and problem-solving skills.
- Ability to perform well under pressure in a dynamic environment
- Eligible to work legally within the UK
- UK driving licence held for at least 6 months with fewer than 9 penalty points
- A customer-oriented approach with a focus on delivering value and satisfaction
- Proactive and adaptable, with a focus on continuous improvement
- Ability to uphold a culture of care, respect, honesty, and wellbeing.
- Positive attitude and enthusiasm for achieving goals and contributing to team success
Our team of Automotive Recruitment Consultants are passionate about helping professionals find suitable roles in the motor trade industry. If you are exploring more opportunities in automotive or fleet management, please contact us today.