- Salary: Starting salary negotiable pending experience, plus a monthly performance-related bonus scheme.
- Hours: 42.5 per week; Monday to Friday with Saturday mornings on a rota.
- Benefits: Enhanced annual leave, further training/career development, access to the "Perks at Work" discount website, a cycle to work scheme, staff purchase discounts, and fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For"
Reporting to the Aftersales Manager, and working in a team of other Vehicle Service Advisors, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our clients' customers receive the best experience. As well as this, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills, along with IT literacy (any experience with Kerridge/ADP preferable), would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar position within the automotive industry would be essential for our client. A UK driving licence with minimal points is essential. Liaising with the vehicle manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous, but is not essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Starting salary negotiable pending experience, for further details please apply!
- Monthly performance-related bonus scheme.
- Access to full in-house and manufacturer-approved training.
- Workplace pension scheme and life assurance.
- 33 days annual leave (including the bank holidays) with your holiday allowance increasing over the length of service.
- Various additional company benefits, including access to the "Perks at Work" discount website, a cycle to work scheme and staff purchase discounts, amongst others.
- Fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For"
- 42.5-hour week Monday to Friday, with Saturday mornings on a rota.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.