- Salary: £45,000 basic | OTE £52,000
- Hours: 07:00 – 16:30; Monday to Friday + Saturday rota.
You will play a vital responsibility in supporting, developing, and motivating the workshop team while maintaining compliance with all company and industry regulations.
Benefits for the Commercial Workshop Controller:
- Overtime paid at 1.5x hourly rate
- Saturdays paid as overtime
- 23 days annual leave + bank holidays
- Birthday day off
- 4x death in service benefit
- Auto-enrolment pension scheme
- Manufacturer and in-house training programmes
- Internal mentorship programme
- Long service recognition and additional holiday after 5 years
- Enhanced maternity and paternity policies
- Access to wellness programme and Employee Assistance Programme
- Mental Health First Aiders
- Reward and recognition programmes
- Branded uniform
- Community and charity initiatives
- Ensure all workshop processes are followed for every job
- Pre-time and allocate work to technicians to maximise productivity
- Monitor job progress and ensure deadlines are met
- Obtain authorisation for additional work where required
- Oversee MOT quality standards and first-time pass rates
- Ensure all inspections are fully signed off and compliant
- Identify warranty items and ensure correct documentation is completed
- Audit job packs before they are processed for invoicing
- Monitor workshop loading and technician performance
- Ensure customer vehicles are completed and communicated back to service reception
- Maintain workshop cleanliness, safety, and organisation
- Support and supervise junior staff and apprentices
- Manage technician training and development
- Handle customer complaints professionally and escalate where required
- Ensure compliance with DVSA, trading standards, health & safety and other statutory regulations.
- Level 3 qualification in Vehicle Maintenance & Repair or Mechanical Engineering
- Strong technical background with passenger car knowledge
- Previous experience as a Senior Technician or Workshop Controller
- Process-driven with strong organisational skills
- Leadership and team management ability
- Able to prioritise work and manage a busy workshop environment
- Excellent communication and interpersonal skills
- Self-motivated with the ability to motivate others
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.