Parts Advisor Job in Poole
Dorset
Poole
Parts Department, Car Dealership
£30800 - £34000 per annum
147042
Benefits
Competitive basic salary of £30,800
OTE of approximately £34,000, rewarding your performance
42.5 hour working week with weekdays only and Saturdays on a rota
Opportunities for professional development within a respected dealership
Supportive team environment with a focus on customer satisfaction
Duties
Develop and maintain strong relationships with customers to generate repeat and new business
Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options
Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer
Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress
Maintain high standards of customer service and departmental image in line with company policies
Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary
Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations
Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience
Candidate spec
Proven experience as a Parts Advisor, preferably within a motor trade after sales environment
Full UK driving licence is essential
Well-presented, professional appearance
Excellent organisational and communication skills
Ability to work effectively both independently and as part of a team
Knowledge of automotive parts systems and customer service best practices is desirable
If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today.
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.