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Aftersales Manager Job in Aberdeen

Aberdeenshire
Aberdeen
Car Dealership, Sales Department
£45000 - £60000 per annum
147273
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Our client, a highly reputable PLC Volume Franchise Dealer, is seeking an experienced Aftersales Manager to lead their busy aftersales department in Aberdeen. This is an excellent opportunity for a skilled professional to join a well-established business and contribute to its ongoing success.

Benefits:
  • Highly competitive basic salary; salary expectations to be discussed during the application process
  • Bonus scheme with earning potential of up to £10,000 additional per annum
  • Car scheme offering substantial savings on new vehicle purchases
  • Various discounts on Service, Bodyshop, and Parts departments
  • Working hours: 45 hours per week
  • 33 days annual leave, including bank holidays, with options to purchase or sell additional leave
  • Pension scheme and life assurance
  • Cycle to work purchase scheme
  • Exceptional learning and development opportunities, including ongoing training and promotional prospects
  • Permanent, full-time position
Duties:
  • Oversee and manage the day-to-day operations of the aftersales department, including service, parts, and bodyshop areas
  • Lead, motivate, and develop the aftersales team to ensure high levels of performance and customer satisfaction
  • Implement and monitor departmental processes to optimise efficiency and profitability
  • Drive customer retention through excellent service delivery and relationship management
  • Maintain compliance with company policies and industry regulations
  • Support the Aftersales Manager in strategic planning and departmental growth initiatives
  • Ensure that all health and safety protocols are followed within the department
Requirements:
  • Extensive experience within a franchise main dealer service department, ideally in a supervisory capacity
  • Strong knowledge of DMS systems
  • Proven track record in managing and developing teams
  • Excellent communication and organisational skills
  • Full UK manual driving licence with minimal penalty points
  • Professional attitude with a focus on delivering excellent customer service
Contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Aberdeen and North Scotland today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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