- Salary: Between £32,000-£48,000 per annum plus potential bonuses.
- Hours: 40-hour week, Monday to Saturday, with alternate weekend working discussed upon application.
Reporting to management, you will oversee post-sale customer service operations, including warranties, complaints, online reviews, customer administration, and vehicle handovers, ensuring customers receive a professional and efficient experience throughout.
The role will also involve coordinating drivers, managing vehicle logistics, and overseeing fleet maintenance scheduling, including servicing, MOTs, and repairs. Key responsibilities include:
- Managing customer queries, complaints, and feedback.
- Handling vehicle warranty registrations and claims.
- Monitoring and responding to online reviews.
- Coordinating vehicle collections, deliveries, and driver schedules.
- Managing fleet servicing, maintenance, and repair schedules.
- Updating CRM systems and maintaining accurate records.
- Supporting FCA and Consumer Duty compliance administration.
- Producing reports on customer satisfaction and operational activity.
What’s in it for you? For your hard work as a Fleet Coordinator, our client is offering:
- Between £32,000-£48,000 starting salary pending experience.
- Bonus opportunities available.
- 28 days annual holiday allowance.
- State-of-the-art working environment.
- Full in-house training provided.
- Company pension scheme.
- Staff vehicle purchase discount scheme.
- Fantastic long-term career prospects within a rapidly expanding business where you can play a genuine role in its growth and development.
- 40-hour week, Monday to Saturday, with alternate weekend working discussed upon application.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.