- Position: Service Advisor
- Location: Milton Keynes
- Basic Salary: £33,000 + Bonus (uncapped)
- OTE: £38,350
- Full time, 45 hours per week
- Saturday mornings on a rota basis
As a Service Advisor, you will be the key link between customers and the workshop, ensuring a smooth and professional experience from vehicle check-in through to collection.
Key responsibilities:
- Greeting customers and managing service bookings
- Keeping customers updated throughout the repair and service process
- Liaising with the workshop to ensure efficient turnaround times
- Advising customers on repairs, maintenance and service plans
- Handling invoicing, administration and follow-up calls
- Delivering a high standard of customer service at all times
- Previous experience as a Service Advisor or within a customer-facing automotive role
- Strong communication and organisational skills
- Ability to work effectively in a fast-paced environment
- Confident using computer systems and managing customer updates
- Professional, positive and team-oriented attitude
- Passion for delivering an excellent customer experience
- £33,000 basic salary with uncapped bonus potential
- On target earnings of £38,350
- 25 days annual leave plus bank holidays, increasing with service
- Company pension and life assurance
- Manufacturer and ongoing training programmes
- Genuine career progression opportunities
- Employee discounts on servicing, vehicle purchases and lifestyle benefits
- Referral bonus scheme
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.