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Service Advisor Job in Croydon

Surrey
Croydon
Car Dealership, Service Department
£32000 - £40000 per annum
147680
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Service Advisor Required in Croydon - Franchised Car Dealer!
  • Pay: £32k Basic + £8k OTE 
  • Hours: 8am - 6pm Monday - Friday only
Are you an experienced Service Advisor looking for your next opportunity within a leading franchised car dealership in Croydon? Our client is actively recruiting for a dedicated Service Advisor to join their professional team. This is an excellent chance to enhance your career with a reputable dealership offering a competitive salary package and excellent bonus potential.

Benefits of this Service Advisor role include:
  • Competitive basic salary of £32,000 per annum
  • Potential to earn an OTE of up to £40,000 per year
  • Uncapped upselling bonus worth up to £8,000 annually
  • CSI bonus of £400 per quarter
  • 28 days holiday inclusive of bank holidays
  • Additional overtime paid at x1.50
As a Service Advisor, your day-to-day duties will include:
  • Providing exceptional customer service and engaging with customers professionally
  • Managing service bookings and repairs efficiently
  • Upselling relevant products and services to maximise workshop profitability
  • Accurately updating e-job cards using CDK, Kerridge, or 1 Link systems
  • Ensuring high levels of customer satisfaction and strive to meet dealership targets
  • Maintaining excellent communication with workshop and parts departments
  • Managing a high-volume customer throughput of approximately 25 to 30 customers per day
The ideal Service Advisor for this role will have:
  • Previous experience as a Service Advisor or Senior Service Advisor
  • Proven ability to upsell and exceed targets
  • Strong organisational and communication skills
  • Competence in using dealership software such as CDK, Kerridge, or 1 Link
  • Punctuality and a professional attitude
  • A client-focused approach with the ability to engage effectively with customers
Our client is seeking motivated individuals who are ready to hit the ground running and make a positive impact within their team. Existing staff have noted the importance of timely attendance, great customer engagement, and a proactive attitude.

Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants shares a passion for connecting skilled professionals with top automotive roles. If you are seeking to advance your career or explore other Motor Trade Jobs in your local area, please get in touch with us today.
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