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Assistant Service Manager Job in Manchester

Greater Manchester
Manchester
Car Dealership, Service Department
£35000 - £40000 per annum
148067
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We are currently seeking a highly skilled and motivated Assistant Service Manager to join a reputable automotive dealership in Manchester. This exciting opportunity is perfect for experienced professionals looking to advance their career within a dynamic and supportive environment. The role offers excellent earning potential and a comprehensive benefits package, making it an ideal choice for those passionate about delivering outstanding customer service in the automotive industry.

Benefits:
  • Competitive salary package, full negotiable, with opportunities to earn bonuses and commissions based on performance
  • Enjoy 33 days of annual leave including bank holidays to rest and recharge
  • Retail discounts on cars and servicing to help you save money
  • Access to a robust company pension scheme for your future planning
  • Flexible and family-friendly policies designed to promote work-life balance
  • Cycle-to-work scheme to help you commute more affordably
  • 24/7 access to healthcare professionals for your wellbeing
  • Paid community volunteering days to give back to your local area
  • Investment options through our share purchase plan
  • Employee referral rewards for bringing talented colleagues onboard
  • Ongoing training and development opportunities to support your career progression
  • Optional flexible working arrangements to suit your needs
Duties:
  • Lead and motivate the service team to ensure high performance and excellent customer service
  • Manage day-to-day operations within the service department, ensuring efficient workflow and resource allocation
  • Oversee customer communication, providing updates and managing expectations effectively
  • Develop a comprehensive understanding of products and services through manufacturer training
  • Promote additional services and repairs, increasing revenue opportunities
  • Schedule and confirm vehicle appointments accurately and efficiently
  • Maintain precise customer records within the management system
  • Support the dealership in achieving customer satisfaction and business targets
Requirements:
  • Proven experience as a Commercial Service Advisor, Service Advisor, Senior Service Advisor or Assistant Service Manager within the automotive industry
  • Exceptional communication skills with a focus on delivering excellent customer experiences
  • Strong organisational skills and ability to work effectively under pressure
  • Experience in a target-driven environment, demonstrating achievement of sales or service goals
  • Valid UK driving licence is essential
  • Enthusiastic, eager to learn, and committed to delivering outstanding service
If you’re ready to take the next step in your automotive career as an Assistant Service Manager or Service Advisor, we want to hear from you. Find out more about this exciting role today.

Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for connecting skilled professionals with their ideal roles. So, if you are looking to enhance your career and want to hear about more motor trade jobs in your area, please contact us today.
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