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Service Manager Job in Cambridge

Norfolk
Cambridge
Management, Service Department, Car Dealership
£45000 per annum
148310
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We are currently recruiting for a highly motivated and experienced Service Manager to join a well-established dealership in Cambridge. This is an excellent opportunity for a skilled professional to lead the service department and drive customer satisfaction.

Benefits

  • Competitive basic salary of £45,000 plus an OTE of £67,000
  • 33 days of annual leave including bank holidays to recharge and enjoy time off
  • Exclusive retail discounts saving you money on new and used cars, servicing, and more
  • Access to a comprehensive company pension scheme for your future planning
  • Industry-leading family-friendly policies to support work-life balance
  • Cycle-to-work scheme to reduce commuting costs
  • 24/7 access to healthcare professionals for support and advice
  • Paid community volunteer days encouraging social engagement
  • Share purchase plan supporting your long-term financial goals
  • Ongoing training and development opportunities to enhance your skills
  • Life assurance cover with options to increase protection
Duties

  • Lead and motivate the service team to deliver exceptional customer service
  • Oversee workshop operations to ensure efficient and profitable day-to-day running
  • Ensure all service bookings are managed effectively and customer expectations are exceeded
  • Maintain high standards of vehicle repairs and health and safety compliance
  • Develop and implement service department strategies to meet targets
  • Build strong relationships with customers to foster loyalty and repeat business
  • Manage team performance, conduct appraisals, and support training needs
  • Work closely with the aftersales team to maximise revenue opportunities
  • Stay updated with manufacturer guidelines and industry best practices
Requirements

  • Proven experience as a Service Manager or in a similar senior aftersales role within the motor trade
  • Strong leadership and team management skills
  • Excellent organisational and communication abilities
  • A full UK driving licence is essential
  • Knowledge of vehicle diagnostics, repair processes, and customer service standards
  • Ability to meet targets and drive the performance of the service department
If you are keen to find out more about this exciting Service Manager opportunity in Cambridge, we would love to hear from you.

Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Cambridge, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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