Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Senior Service Advisor Job in Crawley

West Sussex
Crawley
Service Department, Car Dealership
£37700 - £40000 per annum
148652
Apply
Join our client’s team as a Senior Service Advisor in Crawley, West Sussex, where your automotive expertise can thrive within a reputable dealership committed to delivering exceptional customer service. This role offers a fantastic opportunity for experienced automotive professionals seeking to progress their careers and maximise earning potential.

Benefits

  • Competitive basic salary up to £37,700 per annum, with earning potential through performance-related bonuses
  • Continuous manufacturer training and professional development programmes
  • Profit sharing scheme and comprehensive employee benefits
  • Generous holiday entitlement increasing with service
  • Supportive team environment focused on career growth and recognition
  • Access to employee discounts and salary sacrifice schemes, including electric vehicle options
Duties

  • Welcome customers both in person and over the phone with professionalism and courtesy
  • Book and manage vehicle servicing, repairs, and maintenance using dealership management systems
  • Prepare and oversee repair orders ensuring accuracy and detailed documentation
  • Conduct vehicle check-ins, recording conditions and customer requirements accurately
  • Keep customers informed throughout the repair process with regular updates
  • Obtain customer approval for additional work and explain repair and maintenance recommendations
  • Coordinate with Technicians, Workshop Controllers, and Parts staff to facilitate efficient workshop flow
  • Arrange vehicle collections, deliveries, and customer handovers seamlessly
  • Review vehicle history to identify preventative maintenance opportunities
  • Support the daily operations of the Service Department and help with administrative duties
  • Deliver outstanding customer service at every interaction
Candidate spec

  • Proven experience as a Service Advisor within a motor dealership, preferably with commercial vehicles
  • Excellent communication and customer care skills
  • Strong organisational abilities with high attention to detail
  • Proficiency in dealership management software; Kerridge or Keyloop experience is beneficial
  • Full UK Driving Licence
  • Knowledge of warranty procedures and dealership processes is an advantage
This is a confidential opportunity for a motivated automotive professional to join an established dealership that values its staff and invests in their development.

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apply
Create Job Alert