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Service Advisor Job in Sittingbourne

Kent
Sittingbourne
Service Department, Independent Garage
£35000 - £40000 per annum
148837
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Join a reputable and expanding independent manufacturer approved Prestige specialist as a Service Advisor in Sittingbourne, Kent.

This role offers a fantastic opportunity to be part of a professional team dedicated to delivering exceptional customer service and working with prestige vehicle brands.

We are seeking a motivated Service Advisor to support our client in maintaining their reputation for quality, transparency, and customer satisfaction. If you are an experienced professional with a passion for automotive service and sales, this is the perfect position for you.

Benefits:
  • Competitive salary of up to £35,000 per annum, depending on experience
  • Performance-based bonus structure
  • Monday to Friday working hours, 08:30 to 17:30 - NO WEEKENDS
  • 28 days holiday including bank holidays
  • Access to online GP services and wellbeing support programs
  • Paid overtime opportunities available
  • Supportive and professional working environment
  • Opportunity to work with luxury vehicle brands including Jaguar, Land Rover, and BMW
Duties:
  • Greet customers promptly and professionally upon arrival
  • Assess customer vehicle needs and advise on maintenance and repairs
  • Handle vehicle sales enquiries, providing information, scheduling appointments, and referring leads to the sales team
  • Collaborate with technicians to ensure accurate diagnostics and customer communication
  • Maintain thorough records of customer interactions, service requests, and sales leads
  • Keep customers informed of vehicle progress, costs, and timeframes
  • Promote additional services and vehicle sales opportunities where appropriate
  • Process payments accurately in line with company procedures
  • Follow up with customers post-service to ensure satisfaction and encourage repeat business
  • Support the team to maintain a clean, organised, and professional customer environment
Requirements:
  • Proven experience in a customer service or sales role within the automotive sector
  • Strong mechanical knowledge or experience working with vehicle servicing and repairs
  • Familiarity with prestige brands such as Jaguar, Land Rover, and BMW is desirable
  • Ability to identify sales opportunities and communicate effectively with customers
  • Excellent organisational and time-management skills
  • Professional, approachable demeanour with strong communication skills
  • Full UK driving licence is essential
If you're a dedicated Service Advisor seeking to contribute to a reputable independent specialist, we invite you to explore this exciting opportunity. Find out more below.

Contact Rhys Woods, Automotive Recruitment Specialists at Perfect Placement covering Sittingbourne and Kent, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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