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Service Administrator Job in Reading

Berkshire
Reading
Administration and Accounts, Commercial Dealership
£31000 - £35000 per annum
149153
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Service Administrator / Planner Vacancy in Reading!
  • Up To £31,000 Basic Salary + £4,000 Bonus
  • Monday To Friday 8am - 5pm / 1 Saturday Morning In 4 (8am - 12pm)
  • Family Run Dealership Working Environment
  • Unique Opportunity For An Administrator Looking To Get Into Automotive Industry 
  • Previous Automotive Administrative Background Advantageous, Not Essential
  • 22 Days Holiday + Bank Holidays / Discounts High Street Retailers / Many Other Perks
  • Duties: Book Customer Vehicles In, Providing Progress Updates, Assisting Other Departments
Our client is seeking a motivated and organised Service Planner / Administrator to join their busy team in Reading, Berkshire. This role offers the chance to build a rewarding career within the automotive industry and play a key part in delivering excellent customer service. The Service Planner Administrator will be responsible for managing workshop bookings, liaising with customers, and supporting the efficient operation of the Service Department. If you are a proactive team player with great organisational skills and a keen interest in automotive, this could be the perfect opportunity for you.

Benefits:
  • Up To £31,000 Basic Salary + £4,000 Bonus
  • Monday To Friday 8am - 5pm / 1 Saturday Morning In 4 (8am - 12pm)
  • Family Run Dealership Working Environment
  • Unique Opportunity For An Administrator Looking To Get Into Automotive Industry 
  • Previous Automotive Administrative Background Advantageous, Not Essential
  • 22 Days Holiday + Bank Holidays / Discounts High Street Retailers / Many Other Perks
  • Duties: Book Customer Vehicles In, Providing Progress Updates, Assisting Other Departments
  • Employee benefits such as pension scheme, cycle to work scheme, free parking, and access to EUV salary sacrifice scheme
  • Friendly, family-oriented working environment
Duties:
  • Manage workshop bookings for routine maintenance, MOTs and additional repairs to optimise workshop capacity
  • Provide clear and timely communication to customers regarding their vehicle’s progress
  • Assist with job card preparation and accurate invoicing for MOTs and repairs
  • Support the Service Department by scanning job cards and maintaining vehicle service records
  • Promote additional workshop services and repairs to maximise sales opportunities
  • Order parts and sub-contract work to ensure efficient workflow
  • Carry out post-service feedback calls to ensure customer satisfaction
  • Maintain health and safety standards and adhere to company policies
  • Assist with general administration including filing and processing paperwork
  • Support the team with any additional tasks required to maintain smooth workshop operation
Requirements:
  • Proven organisational and administrative skills with excellent attention to detail
  • Strong communication skills, both verbal and written
  • Experience working in a busy environment and handling multiple tasks effectively
  • Ability to interpret customer and internal instructions accurately
  • Technical understanding of automotive repair processes (experience with HGV or Commercial Vehicles advantageous)
  • Proactive attitude with a positive approach to problem solving
  • Ability to work independently and as part of a team
  • Knowledge of workshop processes and vehicle servicing
If you are ready to take the next step in your automotive career and become a valued member of a dynamic dealership, we encourage you to explore this excellent opportunity.

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Reading and Berkshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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