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Aftersales Administrator Job in Swindon

Wiltshire
Swindon
Service Department, Commercial Dealership
Competitive
149464
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Vehicle Service & Parts Admin Support - Swindon
  • Salary: Negotiable and competitive pending experience and current earnings. 
  • Hours: Monday to Friday 8:30am-5:00pm with no weekends required.  
  • Benefits: Opportunity to work with a family-run business operating for over 33 years, employing over 100 members of staff. 
Due to continued expansion, a not-to-miss opportunity has become available for an experienced and professional Service and Parts Administrator for our client's franchise-approved commercial vehicle dealership situated in Swindon.

Reporting to the Service Manager and working as part of a friendly team, as a Service and Parts Administrator, your responsibilities shall include:
  • Meet and greet customers in person and on the phone.
  • Raising T cards for all bookings and creating jobs.
  • Obtaining order numbers to include authorisation of work and regular progress updates.
  • Processing and checking retail invoice costing, including texting of jobs, ensuring all parts are loaded to the invoice standard.
  • Receiving, validating, recording, and allocating parts and consumables from suppliers.
  • Deal with any customer queries via email promptly.
  • General Admin duties. 
Due to the nature of this role, the successful individual would need to have previous/current experience working in a customer service-oriented role in the automotive industry. Direct experience working in a similar role within an automotive dealership/garage (ideally working with commercial vehicles) would be highly beneficial, but isn't essential as on-the-job training is provided. Overall, you will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. You will have a passion for working for our client and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would also be advantageous). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential.

What's in it for you? For your hard work as a Service and Parts Admin Support, our client is offering:
  • Competitive starting salary negotiable pending experience and current earnings. 
  • Workplace pension scheme.
  • Company uniform
  • 20 days annual holiday allowance plus the 8 bank holidays (holiday allowance increases over length of service).
  • Access to full manufacturer-approved and in-house training/development. 
  • Opportunity to work with a family-run business operating for over 33 years, employing over 100 members of staff. 
  • Monday to Friday 8:30am-5:00pm with no weekends required.
Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Wiltshire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
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